User ID and Password Guidelines

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User IDs:

  • Must contain 8-20 characters.
  • Can not be the same as your Password.
  • May not be changed online
  • May not include any special characters (&,%, &, etc.)

Passwords:

  • Must contain 6-10 characters. Can not be the same as your User ID.
  • Must contain at least one number and one letter.
  • May not include any special characters (&,%, &, etc.)

NOTICE: This information is offered as a public service by PHFA, and has been gathered from sources believed to be accurate. PHFA is not, however, responsible for the data and does not warrant or represent the information provided. Contact the company directly for specific information regarding their geographic area and services.